Refund & Return Policy
- All exchanges must be within 7 Days of purchase and must register with our FB Customer Service Team (m.me/myMTOgroup)
- Kindly Take note that your preorder items need some time to process take 21 Days Working Days and we won’t do refund because of any delay during Festive Season
- Once your orders are here with us , Kindly allow us post to you within 3 ~ 5 Days Working Days
- Kindly note , some real items might be different from the photos due to photo lighting and the photograph resolution . We truly cannot control this issue occurs and we will not accept for exchange because the issue.
- Exchange is only allowed due to defected items only.
- Kindly contact us for Return & Fefund courier Fee .